


The result of lspci -nnk | grep -iA2 net lsusb is : 07:00.0 Network controller : Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01) I can either use my ports for an external bluetooth, or buy a new laptop.Ĭan someone help me figure out why my bluetooth isn't being recognized?

I want to buy a wireless mouse, and couldn't figure out a way around this. When I First installed Ubuntu, it said 'No adapter found' in the Bluetooth section. With that though I am scared that my digital license for windows 10 will unlink when restarted and I don't have the info for the windows 10 activation in case it does.I have been using Ubuntu for over a year, but recently I have encountered an old problem again. I have tried so many different things other than start fresh in the settings. My laptop is 9 years old and has been messing up but I thought it was fixed until I couldn't turn on the Bluetooth. The Bluetooth page is in the settings but there is no on or off and it won't let me scan for new devices to connect because it says that there is no Bluetooth but there is. I know that my laptop had it before I updated to windows 10. Is there any place else in the device manager that the Bluetooth drive could be? Like plug and play or Intel or processor. I have looked through every thing on the device manager and I have also clicked the show hidden devices, but still doesn't pop anything up. If there is a BT entry in Device Manager and the status is OK, go to Control Panel (click on Windows Start button and type Control Panel in the search box and select Control Panel desktop app option that appears) >troubleshooting > Hardware and Sound > scroll down to Bluetooth and follow the prompts. If still not there check in BIOS (F10 on boot I think) and check if there is an enable/disable setting for BT. If still no Bluetooth entry, is there a main entry in Device Manager for "Other Devices"? If so click on that and check for Bluetooth. If no entry in Device Manager for Bluetooth, click on View tab > Show hidden devices and then check for Bluetooth entry.

If yellow exclamation mark, right click on entry and select Update Drivers and follow the prompts If red cross, right click on entry and select enable, exit Device Manager and test Bluetooth. If no red cross or yellow exclamation mark next to the entry, right click on entry and select Properties, then look in General Tab > Device Status Right click Windows Start button, select Device Manager and locate Bluetooth entry. What is the status of the Bluetooth adapter in Device Manager?
